Shipping
Maison Mirrou – Shipping Policy
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Thank you for choosing Maison Mirrou! This Shipping Policy explains our processing times, shipping methods, delivery timelines, and what to do if any issues arise.
1) ORDER PROCESSING TIME
Standard Processing Time: 1–2 business days.
Includes payment verification, packaging, QC, and customs documents.
Priority Processing (Optional Upgrade)
Cost: $2.95 USD
Benefit: Ships within 24 hours
Note: Does not change transit time.
Important
• Business days = Mon–Fri
• Orders Fri–Sun start Monday
• Peak seasons may extend processing
2) INTERNATIONAL SHIPPING
Ships from China via international carriers, handed off to national postal services.
Carriers by Region:
USA – USPS
UK – Royal Mail
Australia – Australia Post
Canada – Canada Post
Europe – Local postal
Other – Local carriers
3) DELIVERY TIMES (ESTIMATED)
Begins AFTER processing.
USA: 4–10 business days → Total 5–12
Europe: 7–10 → Total 8–12
Canada: 7–10 → Total 8–12
Australia/NZ: 7–15 → Total 8–17
Asia: 7–15 → Total 8–17
Latin America: 7–15 → Total 8–17
Middle East/Africa: 7–15 → Total 8–17
Notes:
Estimates only. Carrier delays may occur.
4) ORDER TRACKING
Tracking number provided after shipment.
Updates occur as package moves through logistics.
5) CUSTOMS & DUTIES
International orders may potentially be subject to duties & taxes at additional charge to the purchaser.
6) WORLDWIDE COVERAGE
Ships to most countries.
Exceptions apply:
• Sanctions
• Limited postal service
• Fraud risk
Refund issued if unable to ship.
7) DELIVERY ISSUES
Package Marked Delivered, Not Received:
Check mailbox/neighbor/porch.
Wait 24 hours, then contact Maison Mirrou.
Lost or Delayed Packages:
Check tracking.
If lost, refund or replacement issued.
Incorrect Address:
Customer responsible for address.
Returned packages reshipped free.
Damaged or Defective Items:
Email photos within 48 hours.
Replacement or refund provided.
8) SHIPPING INSURANCE
Not sold separately.
Lost/damaged orders replaced or refunded.
9) PEAK SEASONS
Longer timelines expected:
• Black Friday/Cyber Monday
• Christmas/New Year
• Chinese New Year
• Valentine’s Day
• Mother’s Day
10) CONTACT
maisonmirrou@gmail.com
Replies within 24–48 business hours.
Include order number + tracking.
11) POLICY UPDATES
Revisions may occur, effective upon posting.